Thank you so much for the communication and super fast delivery. The hair is thick, soft and has no smell! It is my first time ever buying hair online and let me say this hair company is awesome! True to what is posted on the site. The baby hair comes pre plucked.I am very happy with my hair and can't wait to make a wig out of it. I had bought a 20' inch frontal and 18' 20' 22'. Thank you So much.